Last modified: December 9, 2021
Zaatar w Zeit Foods Canada Inc. and our affiliates and
subsidiaries ("Company" or "We") respect your
privacy and are committed to protecting it through our compliance with this
policy.
This policy describes how we collect, use, disclose, and
protect the personal information of our customers and website users ("you"), describes the types of
information we may collect from you or that you may provide when you visit the
website zaatarwzeit.net/CA/home (our "Website"),
and our practices for collecting, using, maintaining, protecting, and
disclosing that information.
We will only use your personal information in accordance
with this policy unless otherwise required by applicable law. We take steps to ensure
that the personal information that we collect about you is adequate, relevant,
not excessive, and used for limited purposes.
Privacy laws in Canada generally define "personal
information" as any information about an identifiable individual, which includes
information that can be used on its own or with other information to identify,
contact, or locate a single person.
This policy applies to information we collect, use, or
disclose about our customers and Website users:
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On this Website.
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In email, text, and other electronic messages
between you and this Website.
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Use of our guest wireless networks in any of our
restaurants.
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Through mobile and desktop applications you
download from this Website, which provide dedicated non-browser-based
interaction between you and this Website.
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When you interact with our advertising and
applications on third-party websites and services if those applications or
advertising include links to this policy.
The Website may include links to third-party websites,
plug-ins, services, social networks, or applications. Clicking on those links
or enabling those connections may allow the third party to collect or share
data about you. If you follow a link to a third-party website or engage a
third-party plugin, please note that these third parties have their own privacy
policies and we do not accept any responsibility or liability for these
policies. We do not control these third-party websites, and we encourage you to
read the privacy policy of every website you visit.
Please read this policy carefully to understand our policies
and practices for collecting, processing, and storing your information. If you
do not agree with our policies and practices, your choice is not to use our
Website. By accessing or using this Website, you indicate that you understand,
accept, and consent to the practices described in this policy. This policy may
change from time to time (see Changes to Our Privacy ?0).
Your continued use of this Website after we make changes indicates that you accept
and consent to those changes, so please check the policy periodically for
updates.
INFORMATION WE COLLECT ABOUT YOU
We collect and use several types of information from and
about you, including:
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Personal
information, that we can reasonably use to directly or indirectly identify
you, such as your name, mailing address, e-mail address, telephone number, driver's
license number, Internet protocol (IP) address used to connect your computer to
the Internet, user name or other similar identifier, and any other identifier
we may use to contact you online or offline ("personal information").
We provide an opportunity for any user to
unsubscribe from our newsletter or email offers or opt-out of contact for marketing
purposes on an ongoing basis by using the unsubscribe mechanism at the bottom
of our e-mails .
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Payment
Information, such as your credit card number if you make a purchase.
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Non-personal
information, that does not directly or indirectly reveal your identity or
directly relate to an identified individual, such as demographic information,
or statistical or aggregated information. Statistical or aggregated data does
not directly identify a specific person, but we may derive non-personal
statistical or aggregated data from personal information. For example, we may
aggregate personal information to calculate the percentage of users accessing a
specific Website feature.
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Technical
information, including your login information, browser type and version,
time zone setting, browser plug-in types and versions, operating system and
platform, or information about your internet connection, the equipment you use
to access our Website, and usage details.
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Non-personal
details about your Website interactions, including the full Uniform
Resource Locators (URLs), clickstream to, through and from our Website
(including date and time), products you viewed or searched for, page response
times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), methods used to
browse away from the page, or any phone number used to call our customer
service number.
HOW WE COLLECT INFORMATION ABOUT YOU
We use different methods to collect your information,
including through:
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Direct
interactions with you when you
provide it to us, for example, by filling in forms, including your food
orders, delivery instructions, comments, and surveys, or corresponding with us
by phone, email, or otherwise.
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Automated
technologies or interactions, as you navigate through our Website. Information
collected automatically may include usage details, IP addresses, and information
collected through cookies.
The information we collect directly from you on or through
our Website may include:
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Information that you provide by filling in forms
on our Website. This includes information provided at the time of subscribing to
our service or placing an order. We may also ask you for information when you
enter a contest or promotion sponsored by us, and when you report a problem
with our Website.
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Records and copies of your correspondence
(including email addresses), if you contact us.
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Your responses to surveys that we might ask you
to complete for research purposes.
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Details of transactions you carry out through
our Website and of the fulfillment of your orders. You may be required to
provide financial information before placing an order through our Website.
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Your search queries on the Website.
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If you have voluntarily provided information,
you consented to the collection and use of your personally identifiable
information as described in this Privacy Policy. We do not sell or rent personally
identifiable information collected through this site to anyone. Also, the
Company may provide aggregate statistics about visitors to our website, such as
volume, traffic patterns, and related site information to reputable
third-parties, but these statistics will not include any personally
identifiable information. the Company
may also disclose information in special cases when we have a good faith belief
that such action is necessary to: (a) conform to legal requirements or comply
with legal process; (b) protect and enforce our rights or property; (c) enforce
the website Terms and Conditions of Use or this Privacy Policy; (d) act to
protect the interests of our users or others; (e) resolve disputes, or (f)
troubleshoot website problems. If you have voluntarily provided personally
identifiable information, we may, from time to time, send you mail or e-mail
regarding products and services. If you do not want to receive such offers and
mailings, you can easily indicate that by checking the appropriate box on the
submission form.
Information We Collect
Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with our Website, we
may use cookies or other automatic data collection technologies to collect certain
information about your equipment, browsing actions, and patterns, including:
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Details of your visits to our Website, including
traffic data, location data, logs, and other communication data and the
resources that you access and use on the Website.
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Information about your computer and internet
connection, including your IP address, operating system, and browser type.
The information we collect is statistical information and may
include personal information, and we may maintain it or associate it with personal
information we collect in other ways, that you provide to us, or receive from
third parties. It helps us to improve our Website and to deliver a better and
more personalized service, including by enabling us to:
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Estimate our audience size and usage patterns.
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Store information about your preferences, allowing
us to customize our Website according to your individual interests.
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Speed up your searches.
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Recognize you when you return to our Website.
The technologies we use for this automatic data collection
may include:
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Flash
Cookies. Certain features of our Website may use local stored objects (or
Flash cookies) to collect and store information about your preferences and
navigation to, from, and on our Website. Flash cookies are not managed by the
same browser settings that are used for browser cookies. For information about
managing your privacy and security settings for Flash cookies, see Choices
About How We Use and Disclose Your ?0.
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Web
Beacons. Pages of our Website and our e-mails may contain small electronic
files known as web beacons (also referred to as clear gifs, pixel tags, and
single-pixel gifs) that permit the Company, for example, to count users who
have visited those pages or opened an email and for other related website
statistics (for example, recording the popularity of certain website content
and verifying system and server integrity).
We use information that we collect about you or that you
provide to us, including any personal information:
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To present our Website and its contents to you.
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To provide you with information, products, or
services that you request from us.
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To fulfill the purposes for which you provided
the information or that were described when it was collected, or any other
purpose for which you provide it.
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To fulfill your orders, including delivery.
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To carry out our obligations and enforce our
rights arising from any contracts with you, including for billing and collection
or to comply with legal requirements.
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To notify you about changes to our Website or
any products or services we offer or provide though it.
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To improve our Website, products or services,
marketing, or customer relationships and experiences.
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To measure or understand the effectiveness of
the advertising we serve to you and others, and to deliver relevant advertising
to you.
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In any other way we may describe when you
provide the information.
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For any other purpose with your consent.
DISCLOSURE OF YOUR INFORMATION
We may disclose personal information that we collect or you
provide as described in this privacy policy:
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To our subsidiaries and affiliates.
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In accordance with applicable law, to a buyer or
other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of Zaatar
w Zeit's assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which personal information held by Zaatar
w Zeit about our customers and users is among the assets transferred.
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To advertisers and advertising networks that
require the information to select and serve relevant Zaatar w Zeit?s advertisements
to you and others.
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To contractors, service providers, and other third
parties we use to support our business (such as analytics and search engine
providers that assist us with Website improvement and optimization) and who are
contractually obligated to keep personal information confidential, use it only
for the purposes for which we disclose it to them, and to process the personal
information with the same standards set out in this policy.
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To process any payments for orders that you have
submitted, including providing any information required by any third party
payment processors.
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To fulfill the purpose for which you provide it.
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For any other purpose disclosed by us when you
provide the information.
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With your consent.
We may also disclose your personal information:
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To comply with any court order, law, or legal
process, including to respond to any government or regulatory request, in
accordance with applicable law.
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To enforce or apply our terms of use and other
agreements, including for billing and collection purposes.
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If we believe disclosure is necessary or
appropriate to protect the rights, property, or safety of Zaatar w Zeit, our
customers, or others.
TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information that we collect or that
you provide as described in this policy to contractors, service providers, and
other third parties we use to support our business (such as analytics and
search engine providers that assist us with Website improvement and optimization)
and who are contractually obligated to keep personal information confidential,
use it only for the purposes for which we disclose it to them, and to process
the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information
in and to a foreign country, with different privacy laws that may or may not be
as comprehensive as Canadian law. In these circumstances, the governments,
courts, law enforcement, or regulatory agencies of that country may be able to
obtain access to your personal information through the laws of the foreign country.
Whenever we engage a service provider, we require that its privacy and security
standards adhere to this policy and applicable Canadian privacy legislation.
You are welcome to contact us to obtain further information
about Company policies regarding service providers outside of Canada. See
Contact Information and Challenging ?0.
By submitting your personal information or engaging with the
Website, you consent to this transfer, storage, or processing.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal
information you provide to us. We have created mechanisms to provide you with
the following control over your information:
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Tracking
Technologies and Advertising. You can set your browser to refuse all or
some browser cookies, or to alert you when cookies are being sent. To learn how
you can manage your Flash cookie settings, visit the Flash player settings page
on Adobe's website. If you disable or refuse
cookies, please note that some parts of this Website may not be accessible or
may not function properly. For more information about tracking technologies,
see Information We Collect Through Cookies and Other Automatic Data Collection ?0.
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Promotional
Offers from the Company. If you have opted in to receive certain emails
from us but no longer wish to have your email address/contact information used
by the Company to promote our own products or services, you may unsubscribe by
clicking the unsubscribe link we have included in the email.
The security of your personal information is very important
to us. We electronic and administrative measures designed to secure your
personal information from accidental loss and from unauthorized access, use,
alteration, and disclosure. We store all information you provide to us on our
secure servers. Any payment transactions will be encrypted using SSL
technology.
The safety and security of your information also depends on
you. Where we have given you (or where you have chosen) a password for access
to certain parts of our Website, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone.
We will never ask you for your password in an unsolicited
phone call or in an unsolicited e-mail. Also remember to sign out of the website
and close your browser window when you have finished visiting our site. This is
to ensure that others cannot access your personally identifiable information
and correspondence if others have access to your computer.
DATA RETENTION
We retain your data in order to provide you access to our
site and our products. We will make
reasonable efforts to keep your data up to date. In some cases, we will be
required to maintain your data under applicable law, regulations or legitimate
business reasons. If you would like us
to update or delete your data, please contact us at info@zaatarwzeit.com
Our Website is not intended for children under 13 years of
age. No one under age 13 may provide any personal information to or on the
Website. We do not knowingly collect personal information from children under 13.
If you are under 13, do not use or provide any information on this Website or
on or through any of its features/register on the Website, make any purchases
through the Website, use any of the interactive features of this Website, or provide
any information about yourself to us, including your name, address, telephone number,
email address, or any screen name or user name you may use. If we learn we have
collected or received personal information from a child under 13 without
verification of parental consent, we will delete that information. If you
believe we might have any information from or about a child under 13, please
contact us at info@zaatarwzeit.com
ACCESSING
AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about
you is accurate and current. Please keep us informed if your personal
information changes. By law you have the right to request access to and to
correct the personal information that we hold about you.
We may request specific information from you to help us
confirm your identity and your right to access, and to provide you with the
personal information that we hold about you or make your requested changes.
Applicable law may allow or require us to refuse to provide you with access to
some or all of the personal information that we hold about you, or we may have
destroyed, erased, or made your personal information anonymous in accordance
with our record retention obligations and practices. If we cannot provide you
with access to your personal information, we will inform you of the reasons
why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to
correct the information provided, you may contact us at info@zaatarwzeit.com
Where you have provided your consent to the collection, use,
and transfer of your personal information, you may have the legal right to
withdraw your consent under certain circumstances. To withdraw your consent, if
applicable, contact us at info@zaatarwzeit.com. Please note that if you
withdraw your consent we may not be able to provide you with a particular
product or service. We will explain the impact to you at the time to help you
with your decision.
Links to Other Sites: This
website may contain links to other websites. While we seek to link only to
sites that share our high standards and respect for privacy, we are not
responsible for the privacy practices employed by, or the content contained on
or accessible from, such other websites.
Ownership Changes: In the event
that the Company, its business or this website becomes owned or controlled by
other individuals or entities, the information we have collected about you
through this website or otherwise may be transferred to such other individuals
or entities. In such an event, this Privacy Policy will continue to apply to
the information gathered online about you through this site until you are
notified otherwise or a change is made to this Policy and posted or notified.
CONTACT INFORMATION AND CHALLENGING COMPLIANCE
We welcome your questions, comments, and requests regarding
this privacy policy and our privacy practices. Please contact us at:
info@zaatarwzeit.com
We have procedures in place to receive and respond to
complaints or inquiries about our handling of personal information, our
compliance with this policy, and with applicable privacy laws. To discuss our
compliance with this policy please contact our Privacy Officer using the contact
information listed above.